Usha's 2020 Hero is Pattamma, 85 year old househelp

Usha says: "Pattamma Patti is 85 years old. She never took leave for a day during the pandemic. Even if I asked her to not come, she would keep coming, saying she wouldn't be able to sleep if she didn't go out for work for a single day. She wakes up at dawn, lives alone on the 3rd floor in an asbestos sheet single room, and always wants to be on her own. At times, she looks after her 7-year-old great-grandson. She is simply great!"