Accessibility Design on London Underground

How some hidden design features make journeys so much easier

Flooring samples showing contrast (2021-07-06)TfL Corporate Archives

3 different colours of tube train floor

A darker and lighter colour are used in different areas - the aisle (near the seats) and the area near the tube doors. This is so that passengers with reduced vision can tell the difference more easily. The bottom 2 flooring samples are 2 options for lighter colours

Full view of a tube train carriage (2017-08-01)TfL Corporate Archives

Features are embedded into the design of London Underground

If you're an able bodied individual, you might not have noticed them. But the flooring colours, the poles, the seating fabric (moquette), and even the floor texture near the tube doors, all include subtle accessibility design features

Here is a virtual tour of some of our design features on the tube. With an interview from Product Design Manager: Paul Marchant, who talks about design

Full view of a tube train carriage (2017-08-01)TfL Corporate Archives

Audio Clip about the use of contrast to enhance accessibility
00:00

Here is a full carriage view of the train

Can you notice the subtle accessibility design features?  


Here's a virtual tour of some design features on the tube. With an interview from Product Design Manager: Paul Marchant

Full view of a tube train carriage greyscaled (2017-08-01)TfL Corporate Archives

Audio Clip about using seating fabric to enhance accessibility
00:00

Here is a black and white version

Some features may become more obvious

Full view of a tube train carriage greyscaled and labelled (2017-08-01)TfL Corporate Archives

Audio Clip regarding how accessibility should be embedded in original design
00:00

These features have now been labelled

Level Access Flooring tile (2021-07-06)TfL Corporate Archives

Level access tile

An embedded design, rather than an afterthought

Display board on underground train (2017-08-01)TfL Corporate Archives

Display board

Accompanied by audio announcements

Colours used on TfL network (2021-07-06)TfL Corporate Archives

Transport for London colours

A swatch of all the corporate colours (such as colours used in each of the tube lines)

Full view of wheelchair standback area (2017-08-01)TfL Corporate Archives

Designated wheelchair space

Wheelchair standback, closer to the door for the convenience of a wheelchair using passenger

Moquette design 2 (2021-07-06)TfL Corporate Archives

Comparison of Priority and Standard moquette on the DLR

Slightly different coloured seating fabric is used on standard and priority seats (the seats closer to the doors). This subtly denotes that these priority seats should be offered to those less able to stand on their journey. These seats are closer to the doors and aid easy exit

Priority badge on moquette (2021-07-06)TfL Corporate Archives

A priority badge woven into the seating fabric

An embedded badge with text weaved into the fabric also labels the seats that should be offered to those less able to stand on their journey


Weaving the pattern into the fabric itself, makes it as durable as the rest of the seat

Double doors and tube flooring, 2017-08-01, From the collection of: TfL Corporate Archives
,
Single door and tube flooring, 2017-08-01, From the collection of: TfL Corporate Archives
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Flooring grooves serve a few purposes on the tube. They're anti slip in wet weather, with the water sinking into the grooves to run down the sides and off the train, preventing accidents. They also provide tactile feedback for visually impaired passengers who use a cane, so that they can get a feeling of where the door is in relation to where they are standing, much like the "tactile paving" we see on road crossings, with the raised dots

Close up of white stick touching tactile floor tiles (2010-02-08)TfL Corporate Archives

These tactile flooring features are also seen on platform edges

Credits: Story

Story compiled by TfL using information in records at the Transport for London Corporate Archives and has been illustrate with images taken from the TfL Image Library and photographs taken by the TfL Corporate Archives of design samples. 

The Corporate Archives seeks to preserve and make accessible records, not to interpret them. A wider range of material is available for physical consultation.

Permission is granted to reproduce for personal and educational use only.  

Credits: All media
The story featured may in some cases have been created by an independent third party and may not always represent the views of the institutions, listed below, who have supplied the content.
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