World in Network

Coffee and telecomunications

The progress of the century - the lightning steam press, the electric telegraph, the locomotive, [and] the steamboat. Acervo Biblioteca do Congresso Americano. (1876) by Coleção da Biblioteca do Congresso Americano/Currier e IvesMuseu do Café

Technological advances in telecommunications have had a great impact on human relationships, creating languages ​​and idioms, speeding up the dissemination of information and ways of communicating. Just as railroads revolutionized the transport of people and goods, the electric telegraph transformed the exchange of written messages.

The coffee export trade in Brazil has always had two important characteristics: the great distances between the producing areas from the trading centers and ports, and a market price that is very sensitive to external factors. Thus, access to information and fast communication between the parties involved were crucial. Therefore, each available technological advance was incorporated - telegraphy, telephony, radio transmission, telex, telefax, microcomputers, mobile telephony, internet - and, little by little, it adapted to new forms of trading.

Telex in the temporary exhibition “Network World”. (2020) by Museu do CaféMuseu do Café

The importance of telecommunications for coffee trading is reflected in the Coffee Museum’s collection – People and companies linked to the activity donated teleprinters, telephones, radios, faxes and telegraphic code books.

View of the temporary exhibition “Network World”. (2020) by Museu do CaféMuseu do Café

Through objects, documents and interviews of oral history, the Coffee Museum proposes a reflection on how technological transformations in the media have influenced - and still influence - not only coffee trading, but our own personal relationships.

Printing Telegraph. (1908) by Coleção da Biblioteca do Congresso Americano/Waldon FawcettMuseu do Café

Telegraphs/Telegraphy

In 1838, in the United States, Samuel Morse registered the patent for an invention that revolutionized communications. His electric telegraph only required transmission and reception devices, and a single wire, which was an advance of previous systems invented.

In a short time, telegraphy had expanded in the United States, Europe, and, after the success installation of submarine cables, it made intercontinental connections, becoming a worldwide communication network. In Brazil, the first telegraph line was inaugurated in 1852, in Rio de Janeiro. But it was only after the Paraguayan War in 1865, that the network expanded and telegraph was consolidated as an important means of nationwide communication.

Miss Genie Lee Neal reading a perforated tape at the Western Union telegraph office. (1943) by Coleção da Biblioteca do Congresso Americano/Esther BubleyMuseu do Café

Communication abroad was by means of letters, and access to information by international and newspapers from the Portuguese court, which arrived on ships. The establishment of steamship networks had shortened the time for the arrival of vital information for trade – a logic that was also felt by the installation of the railways. In 1874, the first submarine telegraph cable was installed, connecting Brazil to other countries in a matter of minutes. 

News room of the New York Times newspaper Copy readers at the telegraph desk which handles all dispatches from the U.S., outside New York city. (1942) by Coleção da Biblioteca do Congresso Americano/Marjory CollinsMuseu do Café

Railroads, international steamships and telegraphs allowed the flow of information to Santos to be significantly changed. By using telegraphy, news arrived faster, from political events to price quotes in several consumer countries.

Ticker Tape Machine. Metal. Photo: Anderson Bianchini. (1870/1970) by Museu do CaféMuseu do Café

This consolidated the Santos Coffee Market as an important trade information center, being the confluence of several players in the coffee production and export chain.

Telegrama da Western Telegraph Company. Photo: Anderson Bianchini. (1964) by Museu do CaféMuseu do Café

In 1874, Western Telegraph, a British company, was the first to offer international telegram service in the city - a concession that lasted 100 years. 

In the 1920s, names such as Italian Italcable and American International Telephone and Telegraph (ITT) and All America entered the market, breaking the British monopoly. With the end of the concession period and competition with other technologies, such as telex, the age of telegraphy would come to an end in the 1970s. 

Bentley’s Second Phrase Book. Photo: Anderson Bianchini. (1929) by Museu do CaféMuseu do Café

Codes

Early on, ways of encrypting the information transmitted by the telegraph using numbers were devised. In addition, short messages meant cost savings for the sender.

ACME Commodity and Phrase Code. Photo: Anderson Bianchini. (1926) by Museu do CaféMuseu do Café

Like with dictionaries, they were compilations of important phrases containing purchase orders, sales orders, days of the year, stock names, etc., usually linked to an author interested in the theory of information and usually updated periodically. 

The first compilation to be disseminated in the business world was The ABC Universal Commercial Electric Telegraphic Code, designed by William Clauson-Thue in 1873. Along with this one, others would also be used concurrently, such as Lieber's Standard Telegraph Code, Bentley's Complete Phrase Code and the Leviathan Cable Code. With the death of the creator of the ABC Code, the Acme Commodity and Phrase Code, created in 1923, replaced it as the one preferred by coffee companies in the Santos Market. 

Candlestick telephone Western Electric Company. Metal, wood and fabric. Photo: Anderson Bianchini. (1910/1920) by Museu do CaféMuseu do Café

Telephone

In 1876, during the World’s Fair in Philadelphia, United States, Graham Bell introduced the telephone for the first time. Dom Pedro II, who participated in the demonstration, received two devices from the inventor and had them installed, interconnecting the Palace at Quinta da Boa Vista and the Palace at Rua Primeiro de Março. The telephone service was entrusted to the imperial government which, through concessions, kicked off the telephone service in Brazil.

Telephone operators working at switchboards in Rio de Janeiro. (1922) by MUSEHUM - Museu das Comunicações e Humanidades/Oi Futuro.Museu do Café

With the growth in demand, the device-to-device connection became unfeasible, with telephone switchboards being created, containing several lines and many subscribers.  The connection between the points of this network was done manually by phone operators. 

Telephone. Metal and plastic. Photo: Anderson Bianchini. (1940/1950) by Museu do CaféMuseu do Café

Although the technology to mechanize this call-forwarding work was discovered in 1892, Brazil's first automatic switchboard was only created in 1922. In addition, they served a limited number of lines and weren’t implemented in all cities. 

Santos already had its telephone company, installed by Walter Hemsley, since 1883, with about 75 subscribers. In 1890, the Telephone Company of the State of São Paulo built an intercity line, connecting the city to the capital. However, communication with other cities in the interior of the state and outside the country was still precarious. It sometimes took days to complete a call - which was an obstacle to the use of this technology in business activities such as coffee, where speed was essential.

A Tribuna (1939) by Biblioteca NacionalMuseu do Café

Technically, transmissions improved in quality and speed with the evolution of cables and the incorporation of other technologies. In 1962, with the creation of the Brazilian Telecommunications Code, and with the institutionalization of the sector, the system was modernized and structured, also growing in number of subscribers.

Telephone operators working at switchboards. (1970/1980) by Museu das Comunicações e Humanidades/Oi Futuro.Museu do Café

The national and international direct calls came with the creation of the Direct Distance Dialing in 1969 and the International Direct Dialing in 1975. In the 1990s, it would be restructured again, this time with the full privatization of the sector.

Ted Gempp, operator of the radio station at Alpine, N.J., shown at microphone in the control room of the station (1948) by Al.Aumuller/Coleção da Biblioteca do Congresso Americano.Museu do Café

Radio

The principle of transmitting sound by means of electromagnetic waves through cables was also tested by air transmissions, with radio signals. It was in late 19th century that Italian Guglielmo Marconi and Brazilian Roberto Landell de Moura, within five years of each other, obtained successful tests and paved the way for radio communication.

Man listening to radio. (1936) by Harris e Ewing/Coleção da Biblioteca do Congresso Americano.Museu do Café

Electromagnetic radio waves started to be used commercially in the 1910s, and the system was implemented not only in the merchant navy, but also improving other existing communication services; radio and radiotelegraphy would thus arise. 

CB Radio Transceiver Pearce Simpson Bearcat 23. Metal, glass and plastic. Photo: Anderson Bianchini. (1970/1980) by Museu do CaféMuseu do Café

Radio also became an alternative for short-distance communication. Places of difficult access and without regular means of communication, such as towns in the interior and coffee farms, could use radio transceivers for fast and more urgent communications.

Mobile CB Radio Transceiver Pony CB-26. Metal and plastic. Photo: Anderson Bianchini. (1970/1980) by Museu do CaféMuseu do Café

Although it had been used for a long time with regard to mass communication, radio waves in telegraph and telephone communications would fall into disuse in the 1970s, giving way to satellite transmission.

Teleprinter Siemens T-100. Metal and plastic. Photo Anderson Bianchini. (1960/1970) by Museu do CaféMuseu do Café

Telex

In the 1930s, several companies competed to create telegraphs with automated transmission and reception of messages, reducing the need for intermediation by specialized operators and streamlining communication - these were the first teleprinters. The development of this technology in the following decades made it possible for the message typed by the sender to be printed almost simultaneously on his device, and on the device of the recipient.

Brazilian Postal and Telegraph Company Telex Agency, in Rio de Janeiro. (1976) by MUSEHUM - Museu das Comunicações e Humanidades/Oi Futuro.Museu do Café

In addition, a direct communication was established between two service subscribers, i.e., from office to office, kicking off the Teleprinter Exchange (Telex).

Teleprinter Olivetti T315. Metal, plastic and glass. Photo: Anderson Bianchini. (1970/1980) by Museu do CaféMuseu do Café

It was considered safer and more reliable than the telephone, because it reduced the chance of misunderstandings that occurred due to noise and poor quality of the calls, and constituted a printed document, with authentication from the terminal and the time of transmission. 

In the 1950s, telex was already consolidated internationally in institutional and business communications. In Brazil, this would only happen in the 1960s, with the private networks owned by Radiobrás and Radional, connecting subscribers with their correspondents abroad, and the Postal and Telegraph Department with the national telex network. Local transmissions used the telephone network itself, and intercontinental transmissions were done via submarine cables and radio.

Teleprinter Olivetti TE 520. Metal and plastic Photo: Anderson Bianchini. (1980/1990) by Museu do CaféMuseu do Café

In Santos, the international telex network had been available since 1961, via Radiobrás, connecting the city with other continents. In 1972, the number of users was still small, with 100 leased terminals. Subscribers to the service included shipping agencies, dispatch offices and coffee companies, as well as government agencies. 

Teleprinter Ecodata EL-5010. Metal and plastic. Photo: Anderson Bianchini. (1980/1990) by Museu do CaféMuseu do Café

The high prices of teleprinters, which could only be imported at the time, and the deficient lines and switchboards, were an obstacle for telex. From 1970 onwards, with a national telecommunications policy, and advances in ​​electronics, the network expanded. 

Teleprinter EE 980. Metal and plastic Photo: Anderson Bianchini. (1980/1990) by Museu do CaféMuseu do Café

The number of terminals and message traffic kept growing until the late 1980s, when, in competition with other technologies, such as fax (and later on, the internet), it started to decline.

Fax machine Siemens Hell-Fax KF-108. Metal and plastic. Photo: Anderson Bianchini. (1950/1960) by Museu do CaféMuseu do Café

Fax

The first invention for the transmission of written documents, which used telegraph lines, dates from 1843 and is attributed to Alexander Bain, Scotland. However, the invention was abandoned and was not officially tested. Italian Giovanni Caselli is considered the inventor of the first functional facsimile device - called a pantograph - linking Paris to Lyon in 1863, and which could transmit not only written documents, but also images, such as drawings, scores and spreadsheets. 

Fax machine Siemens Hell-Fax KF-108. Metal and plastic. Photo: Anderson Bianchini. (1950) by Museu do CaféMuseu do Café

The development of this type of device moved slowly during the following decades, and despite a few advances, such as the possibility of copying and transmitting photographs, and being integrated into the telephone network, its large-scale use would only take place in the 1960s.

Telefax in Finland (1972) by Domínio PúblicoMuseu do Café

When fax started to become popular in the business environment in Brazil, in the late 1980s, it was already a mandatory item in the offices of the United States, Europe and, mainly, in Japan. 

The Brazilian market had three types of devices - personal, semi-professional and professional. They varied in price and sophistication, with differences in quality, speed and number of pages sent per call, as well as features, such as scheduled message transmission, programmable dialing memory, contrast controls, etc.

Fax machine Toshiba Facsimile 5600. Metal and plastic. Photo: Anderson Bianchini. (1980/1990) by Museu do CaféMuseu do Café

While there was Brazilian manufacturers, such as Itautec, Milmar, and Gentek, the preference was generally for imported brands such as Panasonic and Toshiba. Since purchasing one was a high investment, some companies offered lease and maintenance services. 

Between 1987 to 1989, the number of machines increased from 6,000 to 69,000, and kept growing during the following years. And like any technology that streamlined or improved communications in some way, the fax was incorporated by the offices of brokers and exporters.

Credits: Story

GOVERNO DO ESTADO DE SÃO PAULO
Governador | Tarcísio Gomes de Freitas
Vice-Governador |  Felício Ramuth
Secretária de Estado da Cultura, Economia e Indústria Criativas | Marilia Marton
Secretário Executivo | Marcelo Assis
Chefe de Gabinete| Daniel Scheiblich Rodrigues

NSTITUTO DE PRESERVAÇÃO E DIFUSÃO DA HISTÓRIA DO CAFÉ E DA IMIGRAÇÃO
 
Alessandra de Almeida
Diretora Executiva
 
Thiago da Silva Santos
Diretor Administrativo
 
Caroline Feijó Nóbrega
Gerente de Comunicação e Desenvolvimento Institucional
 
Daniel Correa Ramos
Gerente Administrativo

Cesar Pimenta
Coordenador de Infraestrutura

Thamara Malfati
Coordenadora de Comunicação Institucional

Henrique Trindade
Coordenador de Educativo

Otávio Balaguer
Coordenador de Preservação

Thiago Haruo Santos
Coordenador de Pesquisa

Bruno Bortoloto do Carmo
Pietro Amorim
Pesquisa, Curadoria e Adaptação



Credits: All media
The story featured may in some cases have been created by an independent third party and may not always represent the views of the institutions, listed below, who have supplied the content.
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