A Workforce for All - The Kings National Roll 1919-1938

How did WWI act as a catalyst for attitude change towards disability within the workforce? What were the benefits and were they long lasting?

The Kings National Roll Logo, 1936-07-01, From the collection of: TfL Corporate Archives
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List of non-administrative staff medically unfit (1919-01-01)TfL Corporate Archives

WWI: Return of the men

WWI returned nearly 2 million men to Britain with some form of disability. Over 40,000 were amputees like Trafalgar Square ticket collector W Lawrence 

Some had facial disfigurements or had been blinded. Others had lung conditions or breathing difficulties as a result of poison gas, like WH Davies of Oxford Circus

List of non-administrative staff medically unfit (1919-01-01)TfL Corporate Archives

Thousands of men returned with "neurasthenia," (a condition explained as a general weakness of the nerves, fatigue, anxiety or a depressed mode), or "shell shock," now referred to as post traumatic stress disorder

Among those were 49 year old guard TC Camfield, demobilised from the Army following several long periods of neurasthenia, and conductor HG Brown whose letter home in 1916 follows

Back to the London United Tramway (1916-04-01)TfL Corporate Archives

WWI Letter "Back to the London United Tramway"

Letter written by ex conductor HG Brown and published in the staff magazine. He explains how he left hospital after suffering from neurasthenia and is no longer physically fit for service (in the colours), but has returned to work as an assistant storeman

Audio recording of World War One Letter "Back to the London United Tramway"
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The number of men returning, the debt owned to them by their country and their former employers, and the national need for labour meant that the issue of disability in the workforce (admittedly limited to ex-servicemen) gained powerful advocates including King George V.

The Kings National Roll (1936-07-01)TfL Corporate Archives

The King's National Roll Scheme (KNRS) was a voluntary National Scheme for the Employment, on a percentage basis, of disabled ex-servicemen

The Kings National Roll Logo (1936-07-01)TfL Corporate Archives

Royal Proclamation

WE , having learned that many men returned from Service with Our Navy, Armies and Air Forces, disabled whether by wounds or physical afflictions, have not yet found a permanent means of livelihood,

and being persuaded that it is a dear obligation upon all who, not least through the endeavours of these men, under the mercy of Almighty God, enjoy the blessing of victorious peace      

The scheme was certified and enrolled employers could use and publish the "Seal of Honour."   

Minutes of meeting of East Surrey Traction Company Committee (1920-01-29)TfL Corporate Archives

To qualify, employers were required to hire a 5% quota of disabled ex-servicemen. To meet this target, female staff were often the first to be asked to step aside - as shown in these minutes of the East Surrey Traction Company from January 1920

"Resolved that women conductors be discharged ... the Director's fully appreciate their efficient services... and have come to this decision with regret, but have felt it their duty to consider the claims of numerous disabled soldiers for positions as conductors."

Extract from Minutes of the Stores and Accounts Committee relating to the King's National Roll (1938-04-05)TfL Corporate Archives

The Scheme and its 5% target were in place between 1919-1944 but from the early 1930s many employers were reporting to the Ministry of Labour that they were experiencing difficulties in maintaining the target

Memorandum to the Vice-Chairman relating to the Kings National Roll (1938-04-01)TfL Corporate Archives

This memorandum from April 1938 outlines the increasing difficulty the London Passenger Transport Board (LPTB) were having in achieving the target

Figures for 1936 and 1938 show that the percentage of disabled ex-servicemen to total staff went down from 4.96% to 3.68%. To achieve 1936 certification, the Ministry of Labour had agreed that the figure could be achieved by comparing to male staff over the age of 21

By 1938 they were applying for certification on the understanding that the age requirements for staff to work on the railway meant that WWI veterans would be too old, therefore front line railway roles could be exempt from the calculation

The KNRS achieved significant short-term goals but it also invoked wider debate regarding the employment of disabled veterans and the responsibility of the state, paving the way for future reforms. In 1944 it was replaced by the compulsory Disabled Persons' Employment Act.

Credits: Story

Story compiled by TfL using information in records at the Transport for London Corporate Archives. The Corporate Archives seeks to preserve and make accessible records, not to interpret them. A wider range of material is available for physical consultation.

Permission is granted to reproduce for personal and educational use only.  

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The story featured may in some cases have been created by an independent third party and may not always represent the views of the institutions, listed below, who have supplied the content.
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