In 2000, TfL took on the responsibilities of the Public Carriage Office. For over 150 years, this body had regulated the taxicab trade in London.
Regulations and Policies
TfL has the duty of setting regulations and policies for taxi (black cab) and private hire (minicab and chauffeur) services
Protecting People
Our aim is to protect customers, and ensure vehicles are safe, accessible and meet strict environmental standards
We’re responsible for licensing all London taxi drivers and vehicles, and private hire operators. A huge part of this is the famous 'Knowledge' exam that black cab drivers must pass.
Stages 1-5 of Becoming a Licenced Taxi Driver (2018-07-01) by Transport for LondonTfL Corporate Archives
The Knowledge Stages
Video about "The Knowledge" (4mins 14s)
Explanation of London and Suburban Taxi Badges (2018-07-01) by Transport for LondonTfL Corporate Archives
Different Badges
Nissan Dynamo Electric Taxi (2019-11-08) by Transport for LondonTfL Corporate Archives
Vehicles must meet emissions standards
Safe Travel at Night
Drivers are educated on how to help vulnerable people and play their part in keeping Londoner's and our visitors safe
Accessibility
Drivers are also trained on how to recognise and aid with accessibility issues
A Guide to Assistance Dogs
(1min 39s)
Regulated Fares
We also set requirements and standards for licensing, set regulated taxi fares, and work with boroughs to appoint taxi ranks across London
We work closely with the taxi and private hire trades, the Metropolitan Police Service and the City of London Police to ensure the safety of passengers. This includes tackling touting and unlawful plying for hire.
Story compiled by TfL using information in records at the Transport for London Corporate Archives. The Corporate Archives seeks to preserve and make accessible records, not to interpret them. A wider range of material is available for physical consultation.
Permission is granted to reproduce for personal and educational use only.
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